Privacy Policy for Madeleine Pastry Shop
Effective Date: 16/10/2024
At Madeleine Pastry Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with us, including through our website, social media, and marketing activities.
1. Information We Collect
We may collect personal information from you when you:
- Visit our website or use our mobile applications.
- Sign up for newsletters, promotions, or events.
- Place an order or make a reservation.
- Engage with us on social media.
- Participate in surveys, contests, or loyalty programs.
The types of information we may collect include:
- Personal Identification Information: Name, email address, phone number, mailing address, and payment information.
- Demographic Information: Age, gender, and preferences.
- Usage Data: Information about how you use our website and services, including IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders.
- To communicate with you about your orders and inquiries.
- To send you promotional materials, newsletters, and updates.
- To improve our products, services, and customer experience.
- To conduct market research and analyze trends.
- To respond to your comments, questions, and requests.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property, or that of others.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze site usage. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may prevent you from accessing certain features of our website.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request deletion of your personal information, subject to certain legal obligations.
- Opt-out of receiving marketing communications from us at any time.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Madeleine Pastry Shop
Privacy@madeleine.sa